Grievance Officer Report Writing Workshop

Time:9am to 12.45pm
Location:City Beach
Cost:$295+gst per participant, a training manual and 6 months initial legal advice access to presenter


The purpose of Grievance Officer Report Writing Workshop is to provide participants with the ability to create a report for their decision maker in relation to a formal investigation.

Participants will learn the following-

  • What to say in a letter to the complainant, respondent and witnesses at the beginning and end of the process and how to deliver that information – useful templates
  • What information to put into the report and what to leave out – not everything you collect during the investigation is relevant evidence, learn was is and isn’t
  • How to compile the file that contains all the evidence – in any one investigation you may have multiple witnesses, emails, text messages and other evidence – how do you arrange this is a coherent, easy to access manner?
  • How to layout the actual report you are going to write – the order of it, how much information do you put in?
  • How to summarise the different evidence from the witnesses for each allegation – your job is to provide the decision maker with a succinct overview of all of the evidence and to outline when it conflicts and when it is consistent.
  • How to state the law and then the relevant facts so that the decision maker can make his/her decision – you will be given an easy to use template to take away

Approach and methodology

The training approach is highly interactive and designed according to adult learning principles. You will be given a hypothetical investigation to compile into a report.
The course is delivered by a Legal Practitioner with over 20 years legal and training experience.

Public Courses

Our next public courses in Perth are as follows:

Contact Officer Workshop

Date: TBC
Venue: TBC
Course Information »

Grievance Officer Workshop

Date: 16th April (Day 1), 23rd April 2024 (Day 2)
Venue: Kambarang Room, 99 Loftus Street, Leederville
Course Information »

Grievance Officer Report Writing Workshop

Course Information »

Mailing List

To receive our regular updates, join our mailing list:

    What’s Been Happening in Australia in Relation to Sexual Harassment, Discrimination and Bullying from 08 April 2024 – 14 April 2024

    First Successful Safework NSW Prosecution for Discriminatory Conduct Under The WHS Act Employers will be familiar with Australia’s anti-discrimination laws. However, a lesser-known protection that often falls under the radar is in the anti-discrimination provisions of work health and safety legislation. In this case, SafeWork NSW succeeded in what appears to be the first prosecution for discriminatory conduct under the NSW safety laws. The District Court of New South Wales accepted that an employee had been discriminated against under the Work Health and Safety Act 2011 (NSW) (WHS Act) when he was stood down after exercising his rights as a workplace health and safety representative. At the time, the employee, Mr Seremetidis (the Employee), was a high lift truck driver and an elected health and safety representative (HSR) working for […]

    Unlawful Behaviour – Assessing the true impact on your organisation

    In an ideal world, workplaces are meant to be safe spaces where individuals can collaborate, innovate and thrive. However, unlawful behaviour related to sexual harassment, discrimination and bullying can have a major impact on this environment.

    The true cost can extend beyond financial and legal consequences. The Australian Human Rights Commission states that the fallout can include increased absenteeism, higher employee turnover, lower morale, decreased productivity, and management time lost in dealing with issues.

    Unlawful behaviour in Australian workplaces is more prevalent than you might imagine. A recent report released by Lloyd’s Register Foundation found that Australia has one of the highest rates of workplace violence and harassment in the world, with an average of 49.1% (compared to 21% globally). There is clearly much we all need to do to make workplaces in Australia safer.