Flowchart for Managing Workplace Issues

Flowchart for Managing Workplace Issues

What people say

Trish Daly Human Resources Adviser, Connectiv

It is my pleasure to enthusiastically recommend Jane Chilcott for her exceptional counselling / coaching skills. Jane has been an invaluable support to our team members, helping navigate through various professional and personal challenges. Her ability to create a safe and non-judgmental space enabling our team members to open up and share their concerns in an honest way. Jane’s unique style and exceptional communication skills are remarkable, she has an ability to bring our team members to understanding how an individual’s behaviour impacts not only their own lives but also the lives of those around them. I would not hesitate to recommend Jane with her unique coaching skills.

Tania WatersManager of Human Resources & Special Projects , Jackson McDonald

I am a current beneficiary of Franca’s coaching. I really enjoy each session but more importantly, I always come away with new insights and possibilities. Franca’s coaching is creating clarity in my thinking and a new sense of purpose, for which I’ll always be enormously grateful.

Angelique GerberAngelique Gerber Films

I’ve been catching up with Franca for several months and have found that every session is unique and focused on conversations that were so needed for that week. Most importantly, I’ve always finished each session with insightful suggestions of tools to help me move forward. After looking back, I can honestly see how much she has helped me discover truths and grow more in confidence. I highly recommend her sessions!

Gareth SpenceManager of Staffing and Human Resources, Scotch College

As an ontological coach Franca was able to develop my leadership style with a unique combination of looking both internally and externally to challenge my own perception of a situation and identify practical skills and strategies to communicate effectively. This combination has provided me with a more flexible approach to communication when working with my team and colleagues.

Franca’s unique style of coaching is personable, effective and most importantly deals with real life challenges in the workplace. It provides you with the skills and self-assurance to manage any situation confidently and effectively to ensure a positive outcome. This coaching is a must for anyone wishing to reflect on and enhance their leadership skills.”

Tamara CallaghanDiscern

“To date I have had two ontological coaching sessions with Franca, and I found them both profoundly useful. I found Franca a perfect mix of expert, compassionate and challenging and I got great results each time. I'm looking forward to working with her again soon.”

Jeremy MaherManager Sustainability and Environment, City of Bayswater

“Franca has worked with me over the last year in a coaching capacity. Franca has worked with me to gain a better understanding into my own behaviour and leadership style and helped me identify how I can better work with my team and colleagues to continue to improve my contribution to the organisations outcome. I would recommend the experience if you are looking for a deeper understanding of how what you can do to work with a range of people to become a more effective leader.”

Public Courses

Our next public courses in Perth are as follows:

Contact Officer Workshop

Date: TBC
Venue: TBC
Course Information »

Grievance Officer Workshop

Date: 16th April (Day 1), 23rd April 2024 (Day 2)
Venue: Kambarang Room, 99 Loftus Street, Leederville
Course Information »

Grievance Officer Report Writing Workshop

TBC
Course Information »

Mailing List

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    What’s Been Happening in Australia in Relation to Sexual Harassment, Discrimination and Bullying from 08 April 2024 – 14 April 2024

    First Successful Safework NSW Prosecution for Discriminatory Conduct Under The WHS Act Employers will be familiar with Australia’s anti-discrimination laws. However, a lesser-known protection that often falls under the radar is in the anti-discrimination provisions of work health and safety legislation. In this case, SafeWork NSW succeeded in what appears to be the first prosecution for discriminatory conduct under the NSW safety laws. The District Court of New South Wales accepted that an employee had been discriminated against under the Work Health and Safety Act 2011 (NSW) (WHS Act) when he was stood down after exercising his rights as a workplace health and safety representative. At the time, the employee, Mr Seremetidis (the Employee), was a high lift truck driver and an elected health and safety representative (HSR) working for […]

    Unlawful Behaviour – Assessing the true impact on your organisation

    In an ideal world, workplaces are meant to be safe spaces where individuals can collaborate, innovate and thrive. However, unlawful behaviour related to sexual harassment, discrimination and bullying can have a major impact on this environment.

    The true cost can extend beyond financial and legal consequences. The Australian Human Rights Commission states that the fallout can include increased absenteeism, higher employee turnover, lower morale, decreased productivity, and management time lost in dealing with issues.

    Unlawful behaviour in Australian workplaces is more prevalent than you might imagine. A recent report released by Lloyd’s Register Foundation found that Australia has one of the highest rates of workplace violence and harassment in the world, with an average of 49.1% (compared to 21% globally). There is clearly much we all need to do to make workplaces in Australia safer.