Flowchart for Managing Workplace Issues

Flowchart for Managing Workplace Issues

What people say

Trish Daly Human Resources Adviser, Connectiv

It is my pleasure to enthusiastically recommend Jane Chilcott for her exceptional counselling / coaching skills. Jane has been an invaluable support to our team members, helping navigate through various professional and personal challenges. Her ability to create a safe and non-judgmental space enabling our team members to open up and share their concerns in an honest way. Jane’s unique style and exceptional communication skills are remarkable, she has an ability to bring our team members to understanding how an individual’s behaviour impacts not only their own lives but also the lives of those around them. I would not hesitate to recommend Jane with her unique coaching skills.

Tania WatersManager of Human Resources & Special Projects , Jackson McDonald

I am a current beneficiary of Franca’s coaching. I really enjoy each session but more importantly, I always come away with new insights and possibilities. Franca’s coaching is creating clarity in my thinking and a new sense of purpose, for which I’ll always be enormously grateful.

Angelique GerberAngelique Gerber Films

I’ve been catching up with Franca for several months and have found that every session is unique and focused on conversations that were so needed for that week. Most importantly, I’ve always finished each session with insightful suggestions of tools to help me move forward. After looking back, I can honestly see how much she has helped me discover truths and grow more in confidence. I highly recommend her sessions!

Gareth SpenceManager of Staffing and Human Resources, Scotch College

As an ontological coach Franca was able to develop my leadership style with a unique combination of looking both internally and externally to challenge my own perception of a situation and identify practical skills and strategies to communicate effectively. This combination has provided me with a more flexible approach to communication when working with my team and colleagues.

Franca’s unique style of coaching is personable, effective and most importantly deals with real life challenges in the workplace. It provides you with the skills and self-assurance to manage any situation confidently and effectively to ensure a positive outcome. This coaching is a must for anyone wishing to reflect on and enhance their leadership skills.”

Tamara CallaghanDiscern

“To date I have had two ontological coaching sessions with Franca, and I found them both profoundly useful. I found Franca a perfect mix of expert, compassionate and challenging and I got great results each time. I'm looking forward to working with her again soon.”

Jeremy MaherManager Sustainability and Environment, City of Bayswater

“Franca has worked with me over the last year in a coaching capacity. Franca has worked with me to gain a better understanding into my own behaviour and leadership style and helped me identify how I can better work with my team and colleagues to continue to improve my contribution to the organisations outcome. I would recommend the experience if you are looking for a deeper understanding of how what you can do to work with a range of people to become a more effective leader.”

Public Courses

Our next public courses in Perth are as follows:

Contact Officer Workshop

Date: 19th March 2024
Venue: TBC
Course Information »

Grievance Officer Workshop

Date: 16th April (Day 1), 23rd April 2024 (Day 2)
Venue: TBC
Course Information »

Grievance Officer Report Writing Workshop

TBC
Course Information »

Mailing List

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    What’s Been Happening in Australia in Relation to Sexual Harassment, Discrimination and Bullying from 27 November 2023 – 3 December 2023

    Is Working from Home and Flexibility Dying Out? The Fair Work Commission (FWC) recently dealt with a case against an Adelaide man who wanted to work full-time from home. The case has occurred in light of a number of large corporations (such as Commonwealth Bank, NAB and IBM) who have ordered their employees back into the office. In the case, the Fair Work Commission upheld the employer’s decision to refuse an employee’s application to work solely from home. The Commission ruled against the employee, who had applied for flexible working on the grounds of having to care for his child every second week and for suffering from inflammatory bowel disease. Commissioner Platt ruled that Maxxia’s grounds for refusing Mr Charles Gregory’s request to work exclusively from home were “based on […]

    What’s Been Happening in Australia in Relation to Sexual Harassment, Discrimination and Bullying from 20 November 2023 – 26 November 2023

    AHRC Hosts Positive Duty Webinar It’s only two weeks out from when the powers of the AHRC and their positive duty are live on the 12th December 2023. This webinar hosted by the AHRC is a great opportunity to hear what powers the Commission have, how they will use them and how a workplace can be compliant. Students Reject Apology Over Antisemitic Bullying at Melbourne School Two students have rejected an apology by the education department after being subjected to antisemitic bullying. Former students at Brighton Secondary College, Joel and Matt Kaplan, Liam Arnold-Levy, Guy Cohen and Zack Snelling took the state, the school, two teachers and the principal to trial last year. In September this year, Chief Justice Mortimer found that the students “were not protected from bullying, discrimination[…..]