Contact & Grievance Officers

Contact Officer – Video 1 – What the role of a Contact Officer is

What you can and can’t do as a Contact Officer.

Contact Officer – Video 2 – Informal vs formal

The 6 questions to assess the most suitable option for the complainant/organisation to take.

Contact Officer – Video 3 – What is the best option?

Narrowing down to one or two of the “best” options.

Contact Officer – Video 4 – I’ve Noticed Script

A script the complainant can use if they decide to approach the respondent.

Contact Officer – Video 5 – Structure of a conversation with a Complainant

Covering off the information necessary at the beginning, middle and end of the conversation with the complainant.

Contact officer – Video 6 – Speaking with the Respondent

Your role is to be available to speak to the respondent also.

Contact Officer – Video 7 – Natural Justice

The 4 over-arching principles of natural justice.

Workplace Contact and Grievance Officers

What is the difference between a workplace Contact Officer and a workplace Grievance Officer? Listen to Franca explain it here.

Grievance Officer vs an Investigator

What is the role of a grievance officer vs an investigator?

What’s Been Happening in Australia in Relation to Sexual Harassment, Discrimination and Bullying from 20 November 2023 – 26 November 2023

AHRC Hosts Positive Duty Webinar It’s only two weeks out from when the powers of the AHRC and their positive duty are live on the 12th December 2023. This webinar hosted by the AHRC is a great opportunity to hear what powers the Commission have, how they will use them and how a workplace can be compliant. Students Reject Apology Over Antisemitic Bullying at Melbourne School Two students have rejected an apology by the education department after being subjected to antisemitic bullying. Former students at Brighton Secondary College, Joel and Matt Kaplan, Liam Arnold-Levy, Guy Cohen and Zack Snelling took the state, the school, two teachers and the principal to trial last year. In September this year, Chief Justice Mortimer found that the students “were not protected from bullying, discrimination […]

What’s Been Happening in Australia in Relation to Sexual Harassment, Discrimination and Bullying from 13 November 2023 – 19 November 2023

Cost Reforms Introduced to Better Protect Applicants in Discrimination Matters On Wednesday this week, the Albanese Government introduced the Australian Human Rights Commission Amendment (Costs Protection) Bill 2023. The bill would implement the Government’s response to Recommendation 25 of the Respect@Work report. The report had previously found that applicants were “often deterred from proceeding to court with sexual harassment matters because of the risk of having to pay a respondent’s costs.” However, by preventing a court from ordering an applicant to pay a respondent’s costs other than in certain circumstances, this Bill will remove a “significant barrier for those seeking justice through federal court proceedings for unlawful discrimination matters.” The Bill reflects the outcome of the analysis conducted by the Senate Legal and Constitutional Affairs Legislation Committee. University of Tasmania[…..]