Legislative Overview for Leadership Team

Historically safety laws related to physical safety and were managed by the ‘safety team’ and EEO laws related to how people treated each other and were managed by HR. This has now changed with the new WHS Act and related Codes of Practice and the new Respect at Work Act. In addition, all directors, and officers (defined very broadly) of an organisation must exercise due diligence in relation to safety and must demonstrate they have taken reasonable and proportionate measures to eliminate sexual harassment, sex-based harassment, hostile workplace environment, gender discrimination and victimisation.

Overview

Are you aware of how the safety laws and EEO laws have changed in the last two years? And what your responsibilities as a senior leader to know, understand and apply these changes looks like?

This half or full day session clearly explains how safety and EEO laws have changed, what the changes look like at an Executive level and on the ground and how to be compliant in both.

Who is this course for?

This is an essential course for anyone in a senior leadership position such as the CEO, COO, CFO, GM, Executive Officers, Directors, and any other senior leader who has control/decision making power over part or all of the running of the organisation.

Course Description

This half or full day session provides an overview of the compliance requirements as outlined in the WHS Act and related Codes of Practice, the old but current EEO requirements under, ‘all reasonable steps’ and the new requirements under the Respect at Work positive duty guidelines.

What you will learn

  • Legislative overview in relation to the laws related to how people treat each other (from a safety and EEO perspective, especially the new definitions of sex-based harassment and hostile workplace environment.)
  • How the WHS legislation/regulations/codes interact with the EEO Laws related to workplace behaviours.
  • The requirements under the Respect at Work Act 2022 (Cth) and the positive duty guidelines.
  • The extra legal requirements for Directors and Officers under the WHS Act 2020 (WA)
  • Overview of what your managers/supervisors will learn and what questions you can ask them from an accountability perspective.
  • Duty of care and what happens to confidentiality because of this.

You will also get

  • Risk audit tool which combines all three requirements.
  • In conjunction with your organisation an outline of what you are doing in relation to the requirements.
  • Facilitated discussion around any gaps and how to address these.

What people say about this course

LandgateManager

Great learning material, quite a dry and legislative subject made interesting andunderstandable.

LandgateManager

Really appreciate the way definitions and legislations were explained.

LandgateManager

Franca’s communication style is outstanding. She conveyed the legal requirements very well and was very enthusiastic and entertaining.

LandgateManager

Great facilitator and examples on real life scenarios. Very worthwhile sessions to assist teams and organisations in understanding role and requirements of changes of Act.

AdvocareManager

Incredibly important information delivered in a professional, concise and interactive format.

Public Courses

Our next public courses in Perth are as follows:

Contact Officer Workshop

Date: 13th August 2024
Venue: Virtual
Course Information »

Grievance Officer Workshop

Date: TBC
Venue: TBC
Course Information »

Grievance Officer Report Writing Workshop

TBC
Course Information »

Mailing List

To receive our regular updates, join our mailing list:

    Create Psychosocial Safety in Your Workplace

    WHS laws state that employers (PCBU) are responsible to address and protect their workers from psychosocial hazards in the workplace such as fatigue, burnout and traumatic events. Good quality stress reduction and wellbeing training in the workplace is a key strategy to meeting these health and safety regulations. We provide actionable strategies to manage these hazards.

    Overview

    Do you have people in your team who are stressed out and under performing? Did you know that employers have a legal responsibility to manage any risks to wellbeing in the workplace? This course equips people to identify when they are at risk, even more importantly, what to do about it.

    Who is this course for?

    This is an essential course for anyone who experiences stress at work. It helps managers understand their Duty of Care and helps employees understand their personal responsibility in managing their own wellbeing.

    Course Description

    In a fun, full, engaging, hands on session, participants are taken through all of the key factors to consider when managing psychosocial safety in the workplace. They are given the basic tools to create personal resilience and psychological safety at work.

    What you will learn

    • The fundamentals of creating internal psychosocial safety
    • The fundamentals of creating external psychosocial safety within the workplace culture
    • A basic understanding of brain chemistry and how to manage the human stress response
    • The science of burnout and how to create conditions to promote resilience and productivity.

    You will also get

    • A tailored program to support your teams needs
    • Useful checklists for assessing your risk
    • A tool kit of strategies to improve wellbeing
    • A cheat sheet of key learnings

    Public Courses

    Our next public courses in Perth are as follows:

    Contact Officer Workshop

    Date: 13th August 2024
    Venue: Virtual
    Course Information »

    Grievance Officer Workshop

    Date: TBC
    Venue:TBC
    Course Information »

    Grievance Officer Report Writing Workshop

    TBC
    Course Information »

    Mailing List

    To receive our regular updates, join our mailing list:

      Discrimination Poster

      Workplace Bullying Poster

      Flowchart for Managing Workplace Issues

      Sexual Harassment Poster – “Just a joke”

      Latest Posts

      What’s been happening in Australia in relation to sexual harassment, discrimination, and bullying from 20-26 May 2024

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      What’s been happening in Australia in relation to sexual harassment, discrimination, and bullying from 13 May -19 May 2024

      Dismissed for posting negative comments about management The Fair Work Commission (FWC) recently dealt with an unfair dismissal claim lodged by a worker against her employer, a hotel. She worked as a casual sales representative and bar supervisor.  The employer met with the employee to address performance issues such as sending herself[…..]

      Workplace Disability Play

      ‘Connor’s Hard Work’ is an interactive, theatre-based experience about workplace disability, how to navigate the complexity, and to support employees legally and ethically.

      The play was created to provide a safe and impactful environment where participants experience a range of emotions through watching the characters interact with each other and the audience.

      This play can be performed as a 2-hour stand-alone experience, or it can be incorporated into the half day EEO and anti-bullying workshop. The aim is to provide an engaging, impactful and memorable alternative to the often dry, power-point presentations.

      Public Courses

      Our next public courses in Perth are as follows:

      Contact Officer Workshop

      Date: 13th August 2024
      Venue: Virtual
      Course Information »

      Grievance Officer Workshop

      Date: TBC
      Venue: TBC
      Course Information »

      Grievance Officer Report Writing Workshop

      TBC
      Course Information »

      Mailing List

      To receive our regular updates, join our mailing list:

        EEO Specialist- Equal Opportunity Training Australia

        Developing Productive Working Relationships

        Workplaces exist in order to achieve set outcomes. Communication is at the core of getting things done. Nothing happens without people communicating to make it happen and so how well communication happens is the key to increasing workplace productivity and harmony. This workshop provides the tools for individuals to reflect on how they communicate with other people as part of enabling them to shift their approach to become more effective communicators in order to create better results.

        Overview

        Nothing happens in organisations without the involvement of people. Organisations are about getting things done and it is people who perform the actions to get things done. The only way that things are done is through conversations and relationships and so how effectively things are done depends heavily on how well people communicate with each other to coordinate actions.

        This workshop provides the tools for individuals to reflect on how they communicate with other people as part of enabling them to shift their approach to become more effective communicators in order to create better results.

        Who is this course for?

        This course is for anyone in a position of authority who is serious about becoming aware of the power of conversations and altering their conversations in order to create more productive working relationships.

        Course Description

        To receive the maximum benefits from the content in this course it is best conducted in 4 stages.
        Stage 1: 2 hr workshop with all participants, outlining the fundamental premise behind communication as the tool for transforming workplaces.

        Stage 2: 2-day workshop, preferably consecutive and if possible, with participants away from the workplace.

        Stage 3: 2 hr workshop, 4-5 weeks later, reviewing content and looking at application.

        Stage 4: one on one coaching sessions (2-4 per participant).

        This format is negotiable with the client.

        What you will learn

        • The power of effective communication
        • Listening as part of communication
        • Listening to our internal conversation as well as our external conversation
        • Active listening
        • The 6 types of communication namely – requests, offers, declarations, commitments, assertions (facts) and assessments (stories)
        • The 4 components of trust and why each is necessary in a working relationship
        • 6 Basic moods of life and how these impact communication
        • Non-verbal communication – what our body is saying even when we are not speaking and how to modify our non-verbals to give a consistent message

        What people say about this course

        Edith RodriguesPayroll Services Manager - Department of Fire and Emergency Services

        Really informative and an eye opener – Franca’s presentation was really good and enjoyable.

        Peter GalvinBushfire Knowledge & Practice Manager - Department of Fire and Emergency Services

        Incredibly valuable. Well done for organising this & making it a priority. Thanks.

        David WindsorCultural Fire & Partnerships Coordinator – Department of Fire and Emergency Services

        Awesome energy and knowledge – has a way of drawing you in.

        Carol HodgenProject Officer - Department of Local Government, Sport and Cultural Industries

        I am very critical of presenters – being a teacher and presenter in a previous life. I was very impressed. Thank you

        Kayla CentracchioHuman Resources Officer - Department of Local Government, Sport and Cultural Industries

        The course was really interesting and Franca was so engaging. She gave so many effective examples of how to implement good communication

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        Public Courses

        Our next public courses in Perth are as follows:

        Contact Officer Workshop

        Date: 13th August 2024
        Venue: Virtual
        Course Information »

        Grievance Officer Workshop

        Date: TBC
        Venue: TBC
        Course Information »

        Grievance Officer Report Writing Workshop

        TBC
        Course Information »

        Mailing List

        To receive our regular updates, join our mailing list:

          Under Performance Management

          The Under Performance Management workshop enables managers and supervisors to know when and how to hold staff to account and to hopefully skill staff up to be able to do the work required or know when and how to legally terminate their employment. This workshop balances the legal requirements of how to performance manage an employee with the best skills on when and how to do it.

          Overview

          In an engaging, content rich, practical workshop, managers and supervisors will learn the process for performance managing staff in relation to the legal framework as well as the skills required to have the conversations. There is the option to include corporate theatre in the afternoon to allow participants to practice the content learnt in the morning.

          Who is this course for?

          This course is designed and customised for each organisation to provide training, resources and support for managers and supervisors who are responsible for managing under-performing staff.

          Course Description

          This full day workshop is run in-house to educate and up skill managers and supervisors to manage under-performing staff legally and skillfully.

          What you will learn

          • The 5 Circles of Humanness and why an employee reacts negatively when you talk about their work performance.
          • The 3 main identity issues that are triggered when a negative comment is made about a person and how this effects a person’s ability to hear what you are saying.
          • What to do when emotions ‘get in the way’ of addressing the issues.
          • Why feedback is so hard to deliver and receive, and what you can do to improve both.
          • The 3 types of feedback and knowing when and how to deliver each.
          • How to use non-verbal communication to deliver bad news effectively.
          • Roadblocks to listening and understanding each other.
          • A new model for active listening.
          • Your Organisation’s performance management process.
          • How to assess whether to choose an informal or formal pathway.
          • What notes to take and when.
          • The skills of having a difficult conversation involving under performance.
          • How to take care of yourself while managing a difficult process.
          • The additional legal requirements when performance managing someone who has a disability or suspected disability.

          You will also get

          • A 58-page resource manual.
          • Skilled managers who know what the process is in relation to performance management and how to follow it.
          • 6 months support by a legal practitioner post the course.
          • Access to weekly emails explaining current caselaw.

          What people say about this course

          CathySchool of Special Educational Needs: Sensory

          Excellent! Thank you so much for the ‘non-invasive’ style/format of presentation and instruction. Learnt so much more through observation and discussion, than by listening alone.

          Scott MillarIT Support Officer – Bluewaters Power

          Very informative and well presented – interactive activities helps with understanding the content.

          Ray FairweatherA/Manager Governance and Risk, City of Greater Geraldton

          Excellent, I would recommend this to others.

          Kirsty HarperAdministration, City of Greater Geraldton

          I found it was very informative and entertaining. The activities helped you stay aware and take in the information.

          Isobel DalleyRecords Coordinator, Town of Cottesloe

          The reasonable person aspect is really good as usually we go by our own interpretation.

          1 2 3 4

          Public Courses

          Our next public courses in Perth are as follows:

          Contact Officer Workshop

          Date: 13th August 2024
          Venue: Virtual
          Course Information »

          Grievance Officer Workshop

          Date: TBC
          Venue: TBC
          Course Information »

          Grievance Officer Report Writing Workshop

          TBC
          Course Information »

          Mailing List

          To receive our regular updates, join our mailing list:

            Coaching

            Franca Sala Tenna is a legal practitioner, educator and qualified Ontological Coach.

            Jane Chilcott is an ex CEO, an HR Professional and a qualified Ontological Coach.

            Franca Sala Tenna

            What is Ontological Coaching?

            Ontology is the study of being. Ontological Coaching works from the premise that as humans we ‘show up’ in three inter-related areas, namely our language, our moods and emotions and our body. When life is not working the way we want it to, then it can be because one or more of these three areas are resulting in us either seeing, thinking, feeling or acting in a certain way that is not helpful. The role of an Ontological Coach is to be an observer of the person being coached, to ask useful questions and to reflect back what they are seeing in order for the person who is being coached to change the way they are being to a more helpful way.

             Ontological Coach - EEO Specialists- Equal Opportunity Training Australia

            Why use an Ontological Coach?

            Often workshops provide useful content, but knowledge without application is wasted. However, even when knowledge is applied people can get stuck in a certain way of being and not be able to apply the knowledge learnt. A skilled coach is able to work with a person to identify where they are stuck and provide them with the tools to move on, in order to achieve the result they want.

            How to Use an Ontological Coach?

            The most common way that people engage Franca is by attending one of her courses related to being a manager and wanting to explore in more detail the application of the content. It is normally recommended to engage in 4 coaching sessions spread over 2 months, in order to obtain the best results.

            What people say

            Trish Daly Human Resources Adviser, Connectiv

            It is my pleasure to enthusiastically recommend Jane Chilcott for her exceptional counselling / coaching skills. Jane has been an invaluable support to our team members, helping navigate through various professional and personal challenges. Her ability to create a safe and non-judgmental space enabling our team members to open up and share their concerns in an honest way. Jane’s unique style and exceptional communication skills are remarkable, she has an ability to bring our team members to understanding how an individual’s behaviour impacts not only their own lives but also the lives of those around them. I would not hesitate to recommend Jane with her unique coaching skills.

            Tania WatersManager of Human Resources & Special Projects , Jackson McDonald

            I am a current beneficiary of Franca’s coaching. I really enjoy each session but more importantly, I always come away with new insights and possibilities. Franca’s coaching is creating clarity in my thinking and a new sense of purpose, for which I’ll always be enormously grateful.

            Angelique GerberAngelique Gerber Films

            I’ve been catching up with Franca for several months and have found that every session is unique and focused on conversations that were so needed for that week. Most importantly, I’ve always finished each session with insightful suggestions of tools to help me move forward. After looking back, I can honestly see how much she has helped me discover truths and grow more in confidence. I highly recommend her sessions!

            Gareth SpenceManager of Staffing and Human Resources, Scotch College

            As an ontological coach Franca was able to develop my leadership style with a unique combination of looking both internally and externally to challenge my own perception of a situation and identify practical skills and strategies to communicate effectively. This combination has provided me with a more flexible approach to communication when working with my team and colleagues.

            Franca’s unique style of coaching is personable, effective and most importantly deals with real life challenges in the workplace. It provides you with the skills and self-assurance to manage any situation confidently and effectively to ensure a positive outcome. This coaching is a must for anyone wishing to reflect on and enhance their leadership skills.”

            Tamara CallaghanDiscern

            “To date I have had two ontological coaching sessions with Franca, and I found them both profoundly useful. I found Franca a perfect mix of expert, compassionate and challenging and I got great results each time. I'm looking forward to working with her again soon.”

            1 2

            Public Courses

            Our next public courses in Perth are as follows:

            Contact Officer Workshop

            Date: 13th August 2024
            Venue: Virtual
            Course Information »

            Grievance Officer Workshop

            Date: TBC
            Venue: TBC
            Course Information »

            Grievance Officer Report Writing Workshop

            TBC
            Course Information »

            Mailing List

            To receive our regular updates, join our mailing list:

              Employee Workshop for Code of Conduct

              Employee Workshop for Code of Conduct

              All state government bodies and local government bodies and other statutory entities are required to have a code in accordance with the Public Sector Management Act 1994 (WA). Many other organisations also choose to have a Code as part of outlining expectations around workplace behaviours. Educating all employees is a natural progression from creating a Code and one that can bring to life the over-arching principles outlined in the Code.

              This course is customised to individual clients to create relevant, engaging content that educates their employees in relation to their organisation’s overarching Code of Conduct.

              Overview

              In an engaging, interactive, customised approach, employees are introduced to their organisation’s Code of Conduct through hypothetical scenarios that allow participants to practically understand the workings of their Code and how it applies to everyday life at their workplace. The result is that they leave better informed of their responsibilities, consequences and who they can speak to for information and support.

              Who is this course for?

              This course is customised to individual clients to educate ALL their employees in relation to their organisation’s overarching Code of Conduct. It is recommended that this course be conducted for all staff who work regularly, whether they are casual, part-time or full time.
              This course is of particular relevance to state government bodies and local government bodies and other statutory entities that are required to have a code in accordance with the guidelines outlined in the Western Australian Public Sector Commission.

              Course Description

              This workshop is 3 hours in duration and it provides information for employees in relation to their organisation’s Code of Conduct.

              What you will learn

              • What the 6 protected areas in a code are and corresponding responsibilities for each area. The areas are –
                • Professional integrity – which includes using one’s powers lawfully, corrupt and fraudulent behaviour
                • Conflict of interest – real, perceived, potential
                • Gifts
                • Public comment
                • Release of confidential information and record keeping
                • Use of employer’s resources – such as equipment, uniform, car, credit card
              • The role of managers/contact officers and PID officers
              • How your employer manages complaints

              What people say about this course

              Sean MooneyBoilermaker - Kimberley Ports Authority

              Very well structured.

              Vanessa Godfrey Finance - Kimberley Ports Authority

              Thanks Franca, always informative and entertaining.

              Tim SadwerStoreman - Kimberley Ports Authority

              Well presented & relevant

              Stacey VeitchFinance Officer - Kimberley Ports Authority

              The encouragement to speak out and interact with other departments was valuable

              Carlee RyanMarine & Systems Superintendent – Kimberley Ports Authority

              Great, training is so interactive & encourages people to work outside usual work groups.

              Sharon HaswellFinancial Accountant – Kimberley Ports Authority

              Very well presented. Made it interesting and easy to understand.

              Public Courses

              Our next public courses in Perth are as follows:

              Contact Officer Workshop

              Date: 13th August 2024
              Venue: Virtual
              Course Information »

              Grievance Officer Workshop

              Date: TBC
              Venue: TBC
              Course Information »

              Grievance Officer Report Writing Workshop

              TBC
              Course Information »

              Mailing List

              To receive our regular updates, join our mailing list:

                Workplace Sexual Harassment Play

                Workplace Sexual Harassment Play

                “Larrikin or Larry Can’t?” is an interactive theatre experience related to workplace sexual harassment. This play allows workshop participants to challenge what they see, discuss what is happening, question the characters, and even modify the poor behaviour of the characters, live.

                This unique interactive theatre experience offers a creative and engaging avenue for your organisation to educate your managers and staff about appropriate and inappropriate workplace behaviours and the consequences. It works well with a small group right up to a conference size audience.

                “Larrikin or Larry Can’t?”

                Public Courses

                Our next public courses in Perth are as follows:

                Contact Officer Workshop

                Date: 13th August 2024
                Venue: Virtual
                Course Information »

                Grievance Officer Workshop

                Date: TBC
                Venue: TBC
                Course Information »

                Grievance Officer Report Writing Workshop

                TBC
                Course Information »

                Mailing List

                To receive our regular updates, join our mailing list:

                  Workplace Bullying Play

                  ‘Much Ado About Hector’ is an interactive, theatre based play which allows workshop participants to explore the complexities of workplace bullying. The audience sees the behaviours unfold before their eyes, and have an opportunity to influence the actions of the characters as the story unfolds.

                  Workplace bullying is a complex issue which is often misunderstood. What one person sees may not be what another person sees. Perception, limited information, and emotions affect whether an incident is identified and how it is managed.

                  Changes to how bullying is handled commenced from 1 January 2014 under the Fair Work Act 2009. These changes place greater responsibilities on employers to have grievance procedures in place and to follow them.

                  This unique play offers a creative avenue for your organisation to educate your managers and staff about workplace behaviours and the consequences. It works well with a small group right up to a conference size audience.

                  “Much Ado About Hector”

                  What people say about this course

                  Ingrid HuntDept of Biodiversity Conservation & Attractions

                  Thank you. This is one of the best training workshops I have ever participated in.

                  Cathy BaileyDept of Biodiversity Conservation & Attractions

                  Really well informed and interesting way to present challenging information. I would highly recommend this training to anyone.

                  ChrisDepartment of Transport

                  This was the most outstanding Workshop I have attended. The information was presented in an entertaining but informative manner. The facilitator was brilliant and so knowledgeable. The actors were so good I forgot that I was watching an act as my emotions got well and truly stirred.

                  Stephanie KnightScotch College

                  Best workshop I have ever done. Very interactive, very engaging and just enjoyable. Highly recommended. Wish we could do them all like this.

                  Markus MundayTeacher, Scotch College

                  This was an incredible workshop that I have learned a lot from. The facilitator was amazing, the actors were engaging, and the information was relevant. I now know, and can advocate for, my own rights and those of others. Highly recommend!.

                  Public Courses

                  Our next public courses in Perth are as follows:

                  Contact Officer Workshop

                  Date: 13th August 2024
                  Venue: Virtual
                  Course Information »

                  Grievance Officer Workshop

                  Date: TBC
                  Venue: TBC
                  Course Information »

                  Grievance Officer Report Writing Workshop

                  TBC
                  Course Information »

                  Mailing List

                  To receive our regular updates, join our mailing list: