Definition of Discrimination

Franca mentioned that when going through the video library there were a few videos that said video unavailable – can you please find them and get them back up?

6 Easy to learn principles

Governor Andrew Cuomo’s resignation speech is the perfect example of why people sometimes accidentally cross the line and say and do things that are inappropriate and unlawful.

Our Dobbing Culture

Workplace culture is just the collection of all the things we say and do at work. When you see a colleague do something inappropriate in the workplace, it is both for that colleagues’ benefit and for the benefit of the workplace as a whole that you do something about it.

Power Imbalance

As sexual harassment allegations continue to flow out of parliament, we look at a key factor involved in many sexual harassment cases, power imbalance.

Larrikin or Larry Can’t?

This play explores why good people sometimes get it wrong and cross the line into sexual harassment.

Workplace Banter

When is banter just banter and ok and when does it cross the line into bullying? A great question which Franca answers in the video below.

EEO Workshops

We love working with our partner The Experience Lab to deliver content which is both engaging and interactive. Watch this video to find out more.

Principles of EEO Workshops – Video 1

In our EEO workshops, Franca teaches 5 over-arching principles, the first of which she discusses in this video. Stay tuned for a 2nd video which discusses the other 4 principles.

Principles of EEO Workshops – Video 2

In this second video, Franca discussed the remaining 4 principles she covers when conducting EEO workshops.

Fact-Story Looping

In this video, Franca explains what Fact-Story Looping is. Watch here to find out more.

How to Stop the Fact – Story Looping

Franca gives you 4 options of what you can do to avoid the fact-story looping.

Having a Repair Conversation

What do we do after the conversation we had with someone went badly? Listen how to have a repair conversation with the person

Australian Human Rights Commission Set the Standard Report

Hot off the press is the Set the Standard: Report on the Independent Review into Commonwealth Parliamentary Workplaces. You can hear more about this in my video blog.

Making Sense of The Respect@Work Changes

Franca talks through the various definitions and helps to make sense of the Respect@Work changes.

An Overview of the Respect@Work Act

Are you wondering what the Respect@work Act means for you from a compliance perspective? Franca answers your questions here.

Reactions to Workplace Issues

Franca shares some ideas on how to be an active participant in your workplace.

Respect At Work Bill

Good news! The Federal Respect At Work bill has now been passed by Parliament and is likely to come into effect in the next couple of weeks.
There is one part of the changes in legislation that I think is significant and fills a legal gap and that is sex based harassment. Watch the video to find out more.

Online Compliance Training

Online Module for Workplace Bullying

Online Module for Workplace Discrimination

Online Module for Workplace Sexual Harassment

Speech by The Honourable Justice Peter Quinlan Chief Justice of Western Australia

The recent speech of The Honourable Justice Peter Quinlan Chief Justice of Western Australia at an event of ours last week has left me feeling encouraged. There is a wave of change that is happening across Australia in relation to finally seeing and responding to sexual harassment.

Sexually Suggestive Poster

A recent case involving a sexually suggestive poster is one example of a shift I am seeing in Australia in relation to the way courts are addressing workplace sexual harassment.

BlueScope Steel Discrimination Exemption

I want to give a shout out to BlueScope Steel for going through the legal process to get a discrimination exemption which will allow it to prioritise the recruitment of female workers. With only 12% of its workforce female, it is wanting to proactively target the employment of women in an attempt to address previous historical practices and unconscious bias.

Training For Australian Parliaments

I have just read the tender documents for the training to be rolled out across Australian parliaments. I work in the space of behavioural change related to sexual harassment and bullying. I have spent 13 years in this space and I can tell you that a 1 hr, non-compulsory session to MP’s will achieve very little towards changing the culture in Parliament.

Risk Profile Tool

If you want to be proactive in addressing possible sexual harassment issues in your workplace and be involved in partnering with us to change behaviours for the better, then contact Franca to find out more about our 10 question Risk Profile Tool.

Social Media Policy and Code of Conduct

Franca discusses how a recent case highlights the importance of employers having a detailed Social Media Policy and Code of Conduct.

Workers Compensation Claims

Franca discusses the new data from Safe Work Australia related to substantiated workers’ compensation claims involving mental stress.

AHRC Review

The Australian Human Rights Commission’s Independent Review into Commonwealth Parliamentary Workplaces is now open for submissions until 31 July 2021.

The Australian Legal Profession

Call to the Legal Profession to step up and become leaders in the area of best practice around eliminating workplace sexual harassment, bullying and discrimination.

Behaviour in Parliament

What will it take for Parliament specifically and workplaces generally to create an environment where they do care, you can tell and you will be supported.

Harmony Day

Harmony day was celebrated on 21st March. It coincides with the United Nations International Day for the Elimination of Racial Discrimination. A good time to pause and reflect on what harm racial discrimination has caused and each of our contribution to being the change.

Holding People To Account

If the motive for sexual harassment is about exerting power over another person, or based on a sense of entitlement that I can treat this person however I want, then this behaviour is harder to change through education alone and requires a workplace that lives out a zero tolerance approach through holding people to account.

Sharing Sexual Harassment Experiences

Most people don’t talk about their experiences of sexual harassment. Franca shares hers in the hope that those who don’t sexually harass others will realise what happens, those that have done it as a joke, realise humour doesn’t make it ok and those who have also experienced it feel like they can share their experiences.

Preventative Training

How to be proactive in managing your workplace behaviours.

Eliminating Sexual Harassment In The Workplace

The road to eliminating sexual harassment in the workplace begins with the recruiting process.

Creating a Support Network

It is so important to find and create your own support network, especially when you are wanting to implement change in your life.

Mood Framework

Our mood and emotions are a precursor to our actions. Listen to Franca explain that in more detail.

Shifting Moods

How can you shift yourself or someone else out of a destructive mood? Franca shares some insights from an Ontological Coaching perspective.

Contact Officer – Video 1 – What the role of a Contact Officer is

What you can and can’t do as a Contact Officer.

Contact Officer – Video 2 – Informal vs formal

The 6 questions to assess the most suitable option for the complainant/organisation to take.

Contact Officer – Video 3 – What is the best option?

Narrowing down to one or two of the “best” options.

Contact Officer – Video 4 – I’ve Noticed Script

A script the complainant can use if they decide to approach the respondent.

Contact Officer – Video 5 – Structure of a conversation with a Complainant

Covering off the information necessary at the beginning, middle and end of the conversation with the complainant.

Contact officer – Video 6 – Speaking with the Respondent

Your role is to be available to speak to the respondent also.

Contact Officer – Video 7 – Natural Justice

The 4 over-arching principles of natural justice.

Workplace Contact and Grievance Officers

What is the difference between a workplace Contact Officer and a workplace Grievance Officer? Listen to Franca explain it here.

Grievance Officer vs an Investigator

What is the role of a grievance officer vs an investigator?

Underperformance Management

Circles of Human-ness/Judgement.

Underperformance Management

Core Identity.

Underperformance Management

Delivering Bad News: How to Set up the Conversation for Success.

Underperformance Management

How to Have a Difficult Conversation Well.

Underperformance Management

Breathing: Breathe deeply, make yourself and the other person a cup of tea!

Underperformance Management

Nonverbal Techniques: Credible or Approachable.

Underperformance Management

From Doing Nothing to Firing- How do you work out which one to use?

Underperformance Management

Using the I’ve noticed script.

Underperformance Management

Ways of Escalating Informal Performance Management.

Underperformance Management

Legal Bits: Disability, Bullying and Unfair Dismissal.

Managing Complaints

A much better option to conducting a formal investigation is to train up managers and supervisors within a workplace to know how to detect and manage early on a problem between their staff so that it never gets to the point of a formal investigation.

Constructive Dismissal

A recent case in the Fair Work Commission reminds us about the possibility of constructive dismissal from an employee and what an employer can do to prevent it from being successful. You can listen in more detail to this on the video blog below.

A Position of Authority

The courts make it clear that people in a position of authority are role models within their workplace and the standard expected of them is higher than the standard of those not in a similar position. Secondly, where the behaviour comes from a person in a position of authority, there is an “implied” unwelcomeness.

If you feel your workplace could benefit from training in this area, contact us.

Curious Conversations

Having a non-judgemental, curious conversation with a member of staff when you notice a behaviour which was not up to standard.

Closing the Communication Loop

When a witness tells a manager that they have seen something inappropriate happen at work it is so important that a manager closes the communication loop with the witness- here’s how a manager can do this.

Grievance Management

Informal vs Formal Grievance Management: What is the difference?

How to Manage Workplace Issues

Some tips for people in a supervisory position on how to manage potentially inappropriate workplace behaviours.

Is it a “live” issue?

What do you need to find out from the complainant, in order to assess if the issue is a ‘live’ issue?

Informal Options

Informal options for managing workplace issues.

“Private” Conversations

How to avoid being stopped in the hallway to have a ‘private’ conversation with someone.

Limited Confidentiality

How does a manager let an employee know they may have to do something to stop someone acting inappropriately even if the employee doesn’t want them to?

Duty of Care

Duty of care always trumps confidentiality.

Complaint Management Policy and Procedure

Hear Franca explain why a detailed Complaint Management Policy and Procedure is essential for all workplaces.

Informal Options for Managing Workplace Issues

If only you knew how many informal options there are for managing workplace issues- listen and find out about them.

Duty of care always trumps confidentiality

What do you do when an employee comes to you and wants to tell you what is happening at work but as soon as you explain your duty of care requirements that shut down?

Types of factors that contribute to workplace issues

It’s important that when an employer is addressing a problem situation, they look at all the factors that contributed to the situation arising in order to come up with a wholistic solution to ensure the situation will not occur again.

Separating the person from the problem

You may have heard the concept- separate the person from the problem and focus on the problem. Watch Franca discuss the concept here.

The I’ve Noticed Script

One of the skills I teach employees to be able to do when they have a problem with a work colleague is to have a low level curious conversation with the colleague about their behaviour.

Appropriate Vulnerability

Listen to Franca discuss appropriate vulnerability and why she thinks it’s something important for managers to do with their employees.

Employer Responsibilities

Franca shares some advice for the upcoming end of year/Christmas functions.

Managing Workplace Issues – Video 1 – Proactively Tracking Employees

Tracking your staff on a weekly basis and being proactive in addressing any possible work related issues.

Managing Workplace Issues – Video 2 – When to act and what to do with answers

How to set up a conversation with the complainant.

Managing Workplace Issues – Video 3 – Options for managing workplace issues

When you are resolving a workplace issue you have a range of useful informal options available to you.

Managing Workplace Issues – Video 4 – Duty of Care Requirements

Mentioning duty of care requirements at the beginning of a conversation.

Managing Workplace Issues – Video 5 – Conversation with the Respondent

Structure for the things you would want to cover off with the respondent.

Eliminating Sexual Harassment In The Workplace

The road to eliminating sexual harassment in the workplace begins with the recruiting process.

Preventative Training

How to be proactive in managing your workplace behaviours.

Sharing Sexual Harassment Experiences

Most people don’t talk about their experiences of sexual harassment. Franca shares hers in the hope that those who don’t sexually harass others will realise what happens, those that have done it as a joke, realise humour doesn’t make it ok and those who have also experienced it feel like they can share their experiences.

Holding People To Account

If the motive for sexual harassment is about exerting power over another person, or based on a sense of entitlement that I can treat this person however I want, then this behaviour is harder to change through education alone and requires a workplace that lives out a zero tolerance approach through holding people to account.

Harmony Day

Harmony day was celebrated on 21st March. It coincides with the United Nations International Day for the Elimination of Racial Discrimination. A good time to pause and reflect on what harm racial discrimination has caused and each of our contribution to being the change.

Behaviour in Parliament

What will it take for Parliament specifically and workplaces generally to create an environment where they do care, you can tell and you will be supported.

Underperformance Management

Circles of Human-ness/Judgement.

Underperformance Management

Core Identity.

Underperformance Management

Delivering Bad News: How to Set up the Conversation for Success.

Underperformance Management

How to Have a Difficult Conversation Well.

Underperformance Management

Breathing: Breathe deeply, make yourself and the other person a cup of tea!

Underperformance Management

Nonverbal Techniques: Credible or Approachable.

Underperformance Management

From Doing Nothing to Firing- How do you work out which one to use?

Underperformance Management

Using the I’ve noticed script.

Underperformance Management

Ways of Escalating Informal Performance Management.

Underperformance Management

Legal Bits: Disability, Bullying and Unfair Dismissal.

Managing Workplace Issues – Video 1 – Proactively Tracking Employees

Tracking your staff on a weekly basis and being proactive in addressing any possible work related issues.

Managing Workplace Issues – Video 2 – When to act and what to do with answers

How to set up a conversation with the complainant.

Managing Workplace Issues – Video 3 – Options for managing workplace issues

When you are resolving a workplace issue you have a range of useful informal options available to you.

Managing Workplace Issues – Video 4 – Duty of Care Requirements

Mentioning duty of care requirements at the beginning of a conversation.

Managing Workplace Issues – Video 5 – Conversation with the Respondent

Structure for the things you would want to cover off with the respondent.

Employer Responsibilities

Franca shares some advice for the upcoming end of year/Christmas functions.

Having a Repair Conversation

What do we do after the conversation we had with someone went badly? Listen how to have a repair conversation with the person

Fact-Story Looping

In this video, Franca explains what Fact-Story Looping is. Watch here to find out more.

How to Stop the Fact – Story Looping

Franca gives you 4 options of what you can do to avoid the fact-story looping.

Principles of EEO Workshops – Video 1

In our EEO workshops, Franca teaches 5 over-arching principles, the first of which she discusses in this video. Stay tuned for a 2nd video which discusses the other 4 principles.

Principles of EEO Workshops – Video 2

In this second video, Franca discussed the remaining 4 principles she covers when conducting EEO workshops.

EEO Workshops

We love working with our partner The Experience Lab to deliver content which is both engaging and interactive. Watch this video to find out more.

Appropriate Vulnerability

Listen to Franca discuss appropriate vulnerability and why she thinks it’s something important for managers to do with their employees.

Workplace Banter

When is banter just banter and ok and when does it cross the line into bullying? A great question which Franca answers in the video below.

The I’ve Noticed Script

One of the skills I teach employees to be able to do when they have a problem with a work colleague is to have a low level curious conversation with the colleague about their behaviour.

Separating the person from the problem

You may have heard the concept- separate the person from the problem and focus on the problem. Watch Franca discuss the concept here.

Types of factors that contribute to workplace issues

It’s important that when an employer is addressing a problem situation, they look at all the factors that contributed to the situation arising in order to come up with a wholistic solution to ensure the situation will not occur again.

Duty of care always trumps confidentiality

What do you do when an employee comes to you and wants to tell you what is happening at work but as soon as you explain your duty of care requirements that shut down?

Complaint Management Policy and Procedure

Hear Franca explain why a detailed Complaint Management Policy and Procedure is essential for all workplaces.

Informal Options for Managing Workplace Issues

If only you knew how many informal options there are for managing workplace issues- listen and find out about them.

Limited Confidentiality

How does a manager let an employee know they may have to do something to stop someone acting inappropriately even if the employee doesn’t want them to?

Creating a Support Network

It is so important to find and create your own support network, especially when you are wanting to implement change in your life.

Duty of Care

Duty of care always trumps confidentiality.

Grievance Officer vs an Investigator

What is the role of a grievance officer vs an investigator?

Informal Options

Informal options for managing workplace issues.

“Private” Conversations

How to avoid being stopped in the hallway to have a ‘private’ conversation with someone.

The Australian Legal Profession

Call to the Legal Profession to step up and become leaders in the area of best practice around eliminating workplace sexual harassment, bullying and discrimination.

Is it a “live” issue?

What do you need to find out from the complainant, in order to assess if the issue is a ‘live’ issue?

How to Manage Workplace Issues

Some tips for people in a supervisory position on how to manage potentially inappropriate workplace behaviours.

Grievance Management

Informal vs Formal Grievance Management: What is the difference?

Workplace Contact and Grievance Officers

What is the difference between a workplace Contact Officer and a workplace Grievance Officer? Listen to Franca explain it here.

Closing the Communication Loop

When a witness tells a manager that they have seen something inappropriate happen at work it is so important that a manager closes the communication loop with the witness- here’s how a manager can do this.

Mood Framework

Our mood and emotions are a precursor to our actions. Listen to Franca explain that in more detail.

Shifting Moods

How can you shift yourself or someone else out of a destructive mood? Franca shares some insights from an Ontological Coaching perspective.