Testimonials

Find out more about what the clients of EEO Specialists say about the following workshops:

Employee Workshops | Employee Workshop for Code of Conduct | Manager Workshops | Grievance Officer Workshops | Contact Officer Workshops

Employee Workshops

Ray FairweatherA/Manager Governance and Risk, City of Greater Geraldton

Excellent, I would recommend this to others.

Kirsty HarperAdministration, City of Greater Geraldton

I found it was very informative and entertaining. The activities helped you stay aware and take in the information.

Isobel DalleyRecords Coordinator, Town of Cottesloe

The reasonable person aspect is really good as usually we go by our own interpretation.

Candice WongPart-time Finance Officer, City of Greater Geraldton

Never done anything like this before – really enjoyed the course – got a lot out of it – Sue was knowledgeable and encouraging and a great presenter.

Dave SullyMechanic, DVG

Today’s program had a lot of useful information, good examples of discrimination, some of these examples I did not know, now I know how far to stand back from the line.

P SleakesPre-Delivery Manager Midland Toyota, DVG

Very enjoyable, would recommend it to all staff. New employees should have the course as part of an induction.

Michael NockTechnician Midland Toyota Service, DVG

Well presented and lecturer knew what he was talking about.

Armand LeMonnierArea Maintenance Person, Town of Cottesloe

Franca knows her subject very well, and the pertaining points of law. She communicates well and imparts her knowledge efficiently, and lightly. Well done.

Nick WilliamsSales Consultant, DVG

Franca is a good presenter, knows her subject. A good overview on the issues.

Fiona WaulodVisitors Centre Information Officer, City of Greater Geraldton

Very interesting – opened my eyes and made me think more about others' feelings.

Andrew LeechMechanic, DVG

Makes you take a more considered approach to subject we tend to take for granted.

Kate BaldwinFleet Coordinator, DVG

I thought it was excellent. Franca was engaging and very knowledgeable.

Julie LebrasseCustomer Relations Assistant, DVG

It was very informative and quite entertaining. Definitely not boring.

Daniel RowenDVG

Very professional and presented well, very knowledgeable on legislation and combines this practically to real life scenarios.

Kelli RussellSales New Cars, Hyundai, DVG

Franca was informative, fresh and excitable which made the course useful amp enjoyable at the same time.

Brett FrenchLeading Hand, Town of Cottesloe

A concise and very prudent program helped in its delivery by the humour content and by the listening skills of the presenters.

Employee Workshop for Code of Conduct

Sean MooneyBoilermaker - Kimberley Ports Authority

Very well structured.

Vanessa Godfrey Finance - Kimberley Ports Authority

Thanks Franca, always informative and entertaining.

Tim SadwerStoreman - Kimberley Ports Authority

Well presented & relevant

Stacey VeitchFinance Officer - Kimberley Ports Authority

The encouragement to speak out and interact with other departments was valuable

Carlee RyanMarine & Systems Superintendent – Kimberley Ports Authority

Great, training is so interactive & encourages people to work outside usual work groups.

Sharon HaswellFinancial Accountant – Kimberley Ports Authority

Very well presented. Made it interesting and easy to understand.

Manager Workshops

Melvin LauNew Vehicle Sales Manager, DVG

Informative and eye opening. Good to know where the line is and the consequences of crossing it.

Joe MalliaService Manager, DVG

This course has opened my eyes to what could cause an issue within the workplace not just DVG but anywhere.

Mark NeilSales Manager, DVG

Today gave me a better insight as to what the law describes reasonable behaviour.

Tom WardNew Vehicle Manager – Wanneroo, DVG

It was good and informative. Maybe all staff should attend this course to make sure everyone is on the same page on these issues.

Andrew DicksonManager Parks Services, City of Nedlands

Great insight into the legal framework and the responsibilities of Managers/Supervisors in the workplace, and specifically inappropriate behaviours in the workplace.

Jennifer HeyesManager Strategy Planning, City of Nedlands

Very helpful, easy to understand.Practical exercises helpful.Enthusiastic presenter – easy to listen to – engaging.

Rajah SenathirajahManager Finance, City of Nedlands

Useful program clarifications on what are the responsibilities of managers/employer.

Maria HullsManager Engineering Services, City of Nedlands

Informative information which can be taken back to the workplace and used in real life scenarios.

Michelle CowleyManager, Townbeach Club Village, Cable Beach Resort

Really informative and relevant and fun. Not boring like a lot of day courses, lots of participant interaction and excellent information. Thank you.

Lisa KingHR Coordinator, Cable Beach Resort

I really enjoyed todays training session and find EEO a very interesting subject. Thank you – I will be able to apply these things to my job and the way I approach certain matters.

Scott CisffiAssistant Manager – Banquets, Cable Beach Resort

I enjoyed it thoroughly, good finally knowing how to deal with these situations and how to portray myself.

Lyndsy OlejnikFood and Beverage Supervisor, Cable Beach Resort

Franca made it fun, as well as educating and informative, great interaction with group, explaining legal terms and responsibilities in a way I understood.

Gillian McArdleResort Accountant, Cable Beach Resort

This course is essential for any company wishing to minimise risk and maximise their employee effectiveness.

Steve LoweManager Whiteman Park, Department of Planning

I found the content very helpful and relevant to my position and responsibilities.

Brod MeredithPlanning Manager, Department of Planning

Very informative and well presented. A complex issue that was well considered and presented.

Lisl Van AardeWA Department of Planning

Really informative & applicable but also scary, so many don’ts!!! Acutely aware now, of how many people are unaware of the implications of that which might be considered funny to some but not so much to others, etc.

Grievance Officer Workshops

Kate JohnstonHR Representative – Employee Relations

The course was a fit for purpose course which provided a good overview of the role of a GRO and share of best practices. The practical examples, role play, models shared were very helpful. Franca is very knowledgeable & engaging.

Tania WatersJackson McDonald – Manager of HR & Special Projects

“The training was thorough, informative, insightful and enjoyable”.

Rosemary JasperRisk Health & Safety Advisor – Shire of Serpentine Jarrahdale

I highly recommend this course to managers not just Grievance Officers so they have some practical solutions to issues & how to solve them before they become biggies.

Glenda MartynPlanning and Development Admin Officer, City of Nedlands

I have really enjoyed today. I have gained a huge amount of knowledge and would love to learn more.

Phoebe HulgensA/Manager Corporate Services, City of Nedlands

Thorough, clear examples given, made learning easy.

Michelle KwanHuman Resources Officer, City of Nedlands

The program is informative and comprehensive.

Nalin DionIT Coordinator, City of Nedlands

Excellent program to learn and practice grievance management. Role-play on both investigator/complaint is very useful.

Andrew DicksonManager Parks Services, City of Nedlands

Very useful and insightful, however, a lot to take in. It would be good to check in again in 6 months to refresh.

Gabriela PoezynManager Strategic Planning, City of Nedlands

Excellent practice. Enjoyed the hands-on. Great info.

Contact Officer Workshops

Geoff ClaytonProgram Coordinators – Department of Education

Extremely engaging, entertaining and educational. It provided practical support for me to support others.

Debra ReynoldsTeacher – Department of Education

Engaging & informative. Kept the interest levels up with variety & humour. Manual very organised & user friendly.

Karen EvansSite Administrator – Regis Resources

To the point, clear concise material. Entertaining & energetic facilitator.

Paul WalsheStore Person – Quadrant Energy

Great life tool & new way to challenge a conversation.

James WickensCoordinator Environmental Health – Shire of Serpentine Jarrahdale

Found it very useful and recommend all contact officers to refresh now and then.

Matthew OggMarketing and Functions Coordinator – City of Bayswater

Got a lot out of it that can be used at work and in life, not just as a contact officer.

Paul Di GirolamiDevelopment Compliance Officer – City of Bayswater

Enjoyed the course, refreshing delivery to the subject and presenter is very knowledgeable.

Vesna OdakCompliance & Liaison Officer – GESB

Easy paced, interactive day that gives me the tools I can use in my role as a contact officer and day to day life.

Catherine McFarlaneHR Manager, Aquinas College

Franca is very knowledgeable and presented this PD in a very friendly inclusive manner. It was very informative.

Pam NormanStudent Services, MLC

Wonderfully interactive facilitator who delivered course that was easy to understand and kept me engaged.

Linda LiddiardEA to Head of Teaching and Learning, Guildford Grammar School

Moved along at a perfect pace, gave good examples and scenarios. Questions answered fully and comprehensibly.

Debbie ScottKindergarten Teacher, Penrhos College

A fabulous session. Very informative. Took me out of my comfort zone. Contact Officer booklet – a great resource. Thanks Franca. You are an amazing presenter.

Marilyn OrchardHR Coordinator

Informative session with practical tips for use in my role and just for in general support for the Contact Officers at the College. Boundaries and expectations of staff behaviour in the workplace to improve policies and procedures.

David YatesTeacher, PLC

Enjoyable presentation and information given. Made the whole process more understandable and indicated how effective it could be with good policies in place.

Sean EbertPenrhos College

Franca did a fantastic job – her enthusiasm, knowledge and overall demeanour turned what could have been a dry, boring topic and made a very interesting day.

Anna WalterMLC

Franca presented in a relaxed, entertaining and informative manner. Her legal background was useful and I feel comfortable and knowledgeable returning to my workplace as an EEO Contact Officer.

CONTACT US FOR MORE INFORMATION

Public Courses

Our next public courses in Perth are as follows:

Contact Officer Workshop

Wednesday 4th March 2020
Course Information »

Grievance Officer Workshop

Wednesday 26th and Thursday 27th February 2020.
Course Information »

Mailing List

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What’s Been Happening in Australia in Relation to Sexual Harassment, Discrimination and Bullying from 17 February 2020 – 23 February 2020

Ex-Sephora Employee Creates Website Highlighting Bullying Allegations at Company An ex-Sephora employee has levelled bullying allegations against the beauty giant, after publishing detailed reports on incidents at its prominent Highpoint store in Melbourne. The allegations were published to the website ‘Working at Sephora’ by former sales consultant ‘Liam’ and his partner ‘Jack’, who used pseudonyms to retain anonymity. The allegations included breaches of privacy and mishandling of staff conflicts at the Melbourne store. Documents showed that Liam complained about being openly criticised by one of the store’s managers. In response to Liam’s complaint, Highpoint’s management asked Liam to change to a different store to avoid conflict. However, despite taking the incident to Sephora’s HR, the matter didn’t resolve. Instead, division led to private information about Liam being shared without his […]

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What’s Been Happening in Australia in Relation to Sexual Harassment, Discrimination and Bullying from 10 February 2020 – 16 February 2020

Damning Bullying Allegations Against Royal Australasian College of Physicians Victorian doctor, Professor Paul Komesaroff, has launched damning allegations against the Royal Australasian College of Physicians (RACP), claiming that a whistle-blower was dismissed by the college. In a series of eight reports lodged to the Australian Securities and Investment Commission (ASIC), Komesaroff highlighted issues of bullying and inappropriate management at the RACP. In one of the reports, Komesaroff alleged that a former HR manager was dismissed from the college after she complained of ‘toxic and heavy blame culture’ and poor leadership. Komesaroff said the former HR manager was ‘highly regarded as effective and successful in her work’, receiving a substantial bonus just weeks before her dismissal. In documents obtained by the Sydney Morning Herald, it was found that ‘the HR manager[…..]

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  • Franca Sala Tenna
    ABN: 59 151 606 094
  • Shop 12/378 Wellington Street Perth WA 6000
  • +61 (08) 6102 4411
  • franca@equalopportunitytraining.com.au
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