Creating “aha” moments around unlawful behaviours that allow people to change for the better.

What an engaging and informative way to learn about unacceptable work place behaviours. The scenario played out like a real life case study. It certainly grabbed my attention the whole way through. I would genuinely recommend this training as it brings home the challenges in managing these difficult situations.

I just wanted to say thank you for yesterday’s training. I know everyone thoroughly enjoyed the (contact officer) course. The course content was really interesting and informative and your delivery was wonderful and you made us all feel very comfortable. It is so nice and refreshing to see a trainer who is passionate about their subject and is so engaging with their audience.

Franca is a fantastic facilitator, very engaging and knowledgeable – a great session and was able to target areas that we felt required attention amongst the team

Guildford Grammar School has engaged the EEO specialists and the Experience lab to provide an interactive learning experience for all of our staff. They worked with us to customise an interactive play specifically for our environment around themes of workplace harassment, discrimination and bullying. We had some excellent feedback from our staff that the play was enjoyable and created some interesting conversation around the topics. Importantly I believe that the unique format was a powerful way to get our staff engaged in the subject matter.

“In February 2018, the City of Albany engaged EEO Specialists and The Experience Lab to conduct half day workshops with our staff about workplace harassment, discrimination and bullying.
As part of these workshops a team of professional actors presented an interactive play about workplace sexual harassment that both engaged and educated staff. The level of positive feedback from the training has been overwhelming with many staff describing it as ‘the best training they have ever attended’.
This training will have long term positive effects on our culture and assist in ensuring the City of Albany continues to be a great place to work. I would highly recommend this unique, entertaining and informative training to any organisation aiming for best-practice.”

We worked with Franca Sala Tenna from EEO Specialists to run Performance Management and EEO training, all of which we found to be really good and relevant. For the Manager training, she did some really interesting work around building understanding on how to effectively deliver ‘bad’ news to employees. This was a great way to get everyone on the same page and to help managers understand the process and how to manage it. The other group of training was the half day EEO workshops with all staff which was brilliant. Even the Ops staff only had really good things to say. All of the training had actors involved during the sessions, which was really good and made a big difference in helping everyone understand what they needed to do. I also found Franca really engaging and good to work with and the feedback on all of the sessions has been really positive.

A most refreshing way of delivering dry content so that the sessions are not only informative, but also extremely enjoyable and interactive. Franca’s EEO training provides practical solutions to work issues before they escalate with each participant having the opportunity to get involved without being put in the spotlight. A definite first for me in my 20 years in HR.

"Shire of Mundaring has engaged the services of Franca Sala Tenna of EEO Specialists for a number of assignments. Franca has undertaken grievance investigations; delivered training for Shire grievance officers and contact officers; EEO awareness and workplace bullying training for all Shire employees; and assisted in the development of the Shire's grievance management policy.

Franca is a highly proficient and knowledgeable practitioner. She is a thorough and professional investigator, whose reports have enabled me to competently handle delicate grievance complaints. Her presentation skills are exemplary: she delivers complex subject matter, including the requisite legal implications, with appropriate humour, pragmatism and a keen understanding of her audience (which ranges from senior staff to unskilled labour). In my opinion her training courses have always resulted in measurable skills improvement and enhanced understanding.

The City engaged Franca to conduct an EEO training program for its employees, which included a management component. The feedback from staff has been overwhelmingly positive! Our staff described Franca as being extremely knowledgeable, insightful and an amazing facilitator. The presentations were engaging, informative and entertaining with staff now continually making reference to the program. Franca's professionalism and outstanding service would give me no hesitations in using Franca again.

Wesley College recently engaged the services of EEO Specialists and the Experience Lab to present an interactive play on workplace bullying as a professional development session for all of our staff. Our staff really enjoyed the play as it was entertaining, interesting and educational. Staff and managers commented that it was a great way to learn about a dry topic in a humorous way. A manager said he had been stopping some inappropriate conversations and had heard other staff doing the same as a result of seeing the play. Franca is one of the best presenters I have seen being professional and knowledgeable but also adds humour to make it even more enjoyable. I would highly recommend EEO Specialists for any training or advice in the area of EEO

I and the rest of the workforce believe the presentation to be useful & relevant to the Ports day to day operations and Franca relates to all levels of the workforce.

Excellent course, really well run and very engaging. Techniques and ideas that will be very helpful for the future. Thanks.

Franca did a fantastic job – her enthusiasm, knowledge and overall demeanour turned what could have been a dry, boring topic and made a very interesting day.

Really informative & applicable but also scary, so many don’ts!!! Acutely aware now, of how many people are unaware of the implications of that which might be considered funny to some but not so much to others, etc.

Very professional and presented well, very knowledgeable on legislation and combines this practically to real life scenarios.

Very good presentation and encouragement to actively involve participants. Presenter demonstrated real occurrences to reinforce types of behaviours that may seem innocent but are actually not acceptable in a court of law.

Franca presented in a relaxed, entertaining and informative manner. Her legal background was useful and I feel comfortable and knowledgeable returning to my workplace as an EEO Contact Officer.

The course was very good, the case studies were useful and recognising bullying/harassment or discrimination in the workplace is important in my role as a supervisor.

Program & training were very in-depth & knowledgeable. Franca was enthusiastic & delivered the material in a fun manner that helped with the understanding of the materials & content.